❓ Frequently Asked Questions
How do you guarantee product quality?
We ensure quality through a pre-production sample before mass production and a final inspection before every shipment.
What types of products can I purchase?
Our range includes 32138 Lithium Battery Cells, 48V 5kWh Rack LiFePo4 Battery Packs, 48V 10kWh PowerWalls, 72V Lithium Power Battery Packs, and 12V 200AH LiFePo4 Battery Packs.
What are your core strengths compared to other suppliers?
We hold over 100 invention patents and independent intellectual property rights. Our products are certified by CE, UL, MSDS, UN38.3, and BIS. We have decades of specialized experience in lithium battery technology.
Which delivery terms do you accept?
We accept various terms including FOB, CFR, CIF, EXW, FAS, CIP, FCA, CPT, DDP, DDU, and Express Delivery.
What payment methods and currencies are supported?
We support multiple currencies (USD, EUR, JPY, CAD, etc.) and various payment types including T/T, L/C, Credit Card, PayPal, and Western Union.
What languages does your service team speak?
Our team is proficient in English, Chinese, Spanish, Japanese, Portuguese, German, Arabic, French, Russian, Korean, Hindi, and Italian.